Terms of Service

Last updated: March 2026

Welcome to SellGoldJewelry.ai ("we", "us", "our", or the "Service"). By using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Service Description

SellGoldJewelry.ai provides an AI-assisted valuation service for gold jewelry and precious items. Our service connects sellers with verified buyers in the United Arab Emirates and internationally.

2. Valuations Are Estimates Only

All valuations provided through our platform are estimates only and are not binding offers.

• Estimates are based on AI analysis of photos and information you provide
• Final offers are subject to physical inspection, verification of weight, purity testing, and authentication
• Actual offers may be higher or lower than the estimate provided
• Gold prices fluctuate constantly; final offers are based on prices at the time of transaction
• We are not liable for any difference between estimated and final values

3. Eligibility

To use our Service, you must:

• Be at least 18 years of age
• Be the legal owner of any items you submit for valuation
• Have the legal right to sell the items
• Provide accurate and truthful information

4. Prohibited Items

You may not submit items that are:

• Stolen or obtained illegally
• Subject to any legal dispute, lien, or encumbrance
• Counterfeit or misrepresented
• Prohibited for sale under UAE law or international law

Submitting prohibited items may result in account termination and reporting to authorities.

5. Right to Decline

We and our partner buyers reserve the right to decline any item for any reason, including but not limited to concerns about authenticity, legality, or condition. No explanation is required.

6. No Guarantee of Sale

Receiving a valuation does not guarantee that your item will be purchased. A sale is only complete when both parties agree to terms and payment has been made.

7. Physical Inspection

All items must undergo physical inspection before final payment. This includes:

• Verification of weight using calibrated scales
• Purity testing (XRF analysis or acid test)
• Authentication of brand items
• Diamond/gemstone verification if applicable

8. Limitation of Liability

To the maximum extent permitted by law:

• We provide the Service "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the value of the transaction in question
• We are not responsible for decisions you make based on our estimates

9. Intellectual Property

All content on SellGoldJewelry.ai, including the AI valuation system, is our proprietary property. Photos you submit remain your property but you grant us a license to use them for valuation and marketing purposes.

10. Communication Consent

By submitting your contact information, you consent to receiving communications from us via your chosen method (WhatsApp, email, or phone) regarding your valuation and potential offers.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact Us

For questions about these Terms, contact us at:
Email: legal@sellgoldjewelry.ai